Frequently Asked Questions
General Questions
What is the story of Waypoint Wines?
From the verdant valley slopes to the stately redwood canopies, across the windswept coastal reaches to the rich peaks of volcanic earth, our vintners Matt Sands and Philippe Melka know no bounds in their search for the highest caliber vineyards in Northern California. No matter which direction their compass might point, their focus remains singular: to craft small-lot, single-vineyard wines that best represent a varietal and its unique growing location, all while ensuring each wine is absolutely delicious and infinitely drinkable. That’s our way.
What types of wines does Waypoint produce?
Waypoint offers a collection of small-lot, single-vineyard wines that best represent a varietal and its unique growing location, all while ensuring each wine is absolutely delicious and infinitely drinkable.
Order and Shipping
What states can you ship to?
Our shipping capabilities vary depending on state regulations, which change frequently. To ensure the most accurate and up-to-date information, we recommend contacting us directly. Our team will be happy to assist you with details on whether we can ship to your location.
What are the shipping costs and delivery times?
Shipping rates are determined based on your location and the shipping option you select. During checkout, you’ll be able to view available shipping methods and their respective costs to choose the option that best fits your needs.
What are the payment options?
You can choose the payment method that best suits you: VISA or Mastercard Credit Card. You will only have to follow the instructions indicated to finish the process. Payments made by Credit Card are always made in a secure environment, on a platform owned by banks, therefore we do not collect bank details or card numbers at Waypoint.
Can I cancel my order?
An order may be canceled before it has been shipped. However, once the wine has shipped, we are unable to accept returns due to legal restrictions
Wine Production and Storage
How large is your production?
At Waypoint, we focus on crafting high-quality wines in small quantities. This approach allows us to maintain meticulous attention to detail and ensure that each bottle meets our high standards of excellence. Our production size is intentionally limited, enabling us to emphasize quality over quantity and truly capture the essence of our unique terroir in every glass.
How should I store and serve your red wines?
Our red wines benefit from being stored in a cool, dark place at a consistent temperature between 55°F and 65°F.
How should I store and serve your white wines?
Store your Sauvignon Blanc and Chardonnay in a wine refrigerator or a constant cool area where the temperature is around 45°F to 50°F. This wine is typically consumed within a few years of release, so long-term aging isn’t necessary.